The first shipment was delayed three…
The first shipment was delayed three days and all fish arrive dead. I got a hold of the company and they sent new fish. However. All of the fish were anorexic and had disease. Within a day two of the three fish died. They sent another fish to replace one of the two and it arrived anorexic, and in worse shape than the first. Of course that fish died too. Over $500 worth of fish. I asked them to do something to replace the damages and they called me a liar and said they wouldn’t help me anymore.
Date of experience: October 14, 2024